# Avyukta Intellicall - Call Center Dialer, AI Caller, CRM, HRMS & VoIP Solutions Pune

> Avyukta Intellicall (https://www.dialerpune.in/) is a premier telephony engineering and contact center technology provider founded in 2008. Operating in Pune, Maharashtra and across India, Avyukta specializes in AI caller conversational voice bots, enterprise predictive dialer software, cloud-hosted dialers, CRM integrations, HRMS workforce tracking, helpdesk ticketing systems, VoIP minutes, GSM gateways, PRI cards, and customized CTI integrations for domestic and international BPOs.
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> Full Extended Knowledge Base & Specifications: https://www.dialerpune.in/llms_full.txt

## Core Products and Services in Pune
- **AI Caller & Autonomous Voice Agents**: Conversational AI outbound calling and inbound IVR voice bots that automate appointments, lead qualification, and customer verification with human-like accuracy.
- **Predictive Dialer Software**: Enterprise-grade automated dialer algorithms that increase agent talk-time by up to 300% and eliminate idle wait times.
- **CRM Telephony Integration**: Seamless two-way CTI integration with Zoho CRM, Salesforce, Bitrix24, LeadSquared, and custom SQL databases for click-to-dial, live screen pops, and recording sync.
- **HRMS & Workforce Productivity Integration**: Call center shift scheduling, agent login/logout tracking, wrap-up time analytics, and biometric attendance sync with dialer CDR records.
- **Helpdesk Ticketing System Integration**: Automated ticket generation from incoming calls, SLA tracking, agent assignment, and call recording attachments for Zendesk, Freshdesk, and internal CRM portals.
- **Cloud-Hosted Dialer**: 100% web-based calling platform with zero upfront hardware for remote and work-from-home telecallers.
- **VICIdial & Asterisk Solutions**: Hardened, production-ready VICIdial deployments with Indian telecom DLT compliance and WebRTC browser calling.
- **Enterprise Telecom Hardware**: Genuine Sangoma and Digium PRI cards, Dinstar GSM gateways, and IP phones.
- **VoIP Minutes & SIP Trunks**: Carrier-grade domestic and international A-Z calling routes with crystal-clear voice clarity.

## Key Service Locations in Pune, Maharashtra
- Hinjewadi Rajiv Gandhi Infotech Park
- Magarpatta Cybercity
- Kharadi (EON Free Zone & World Trade Center)
- Viman Nagar
- Baner and Balewadi IT corridor
- Pimpri-Chinchwad (PCMC)

## Key Company Facts
- **Year Founded**: 2008 (Over 16+ years of telephony engineering experience)
- **Active Deployments**: 2,500+ call centers and BPOs worldwide
- **Core Specializations**: AI Caller, Predictive Dialer, CRM Integration, HRMS Sync, Ticketing Systems, VoIP Minutes
- **Support**: 24*6 dedicated live technical helpdesk with 2-hour free live demo
- **Official Website**: https://www.dialerpune.in/
- **Official Phone**: +91-8560000600
- **Official Email**: salesat@dialerpune.in